Privacy Policy

Privacy Policy

 

At www.BoutiqueWineRoom.com we respect and protect your privacy. Our site is a safe environment for anyone who visits and purchases. As a seller of fine wine and wine-related products, we are also committed to providing you the best possible online service and experience as well as the best products. The purpose of this policy statement is to fully share with you...

                A complete description of what we collect

                How we use that information

                Whom we share that information with

                How you can change the information

                How you can tell us not to gather any information about you

 

Information We Collect

A. When you visit www.BoutiqueWineRoom.com, we collect some basic information that does not identify individual users. This includes which pages are visited, types of products purchased, and any feedback from our visitors. We then aggregate this information with hundreds of thousands of other pieces of information to improve our site and make your experience on the site as valuable and efficient as possible.

B. Some parts of the Website may use cookies to track traffic patterns by visitors to our Website.  We do this in order to determine the usefulness of our information to visitors and to see how effective our navigational structure is in helping them reach that information. www.BoutiqueWineRoom.com does not correlate this information with data about individual visitors, nor does it share this information or sell it to any third party.  If you prefer not to receive cookies, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence.  You can also refuse all cookies by turning them off in your browser.  Disabling cookies may limit your ability to gain full use of the Website.

 

Most browsers are initially set to accept cookies. If your browser is set to refuse cookies, you may not be able to use the online order form. If you do not wish to enable cookies but would like to order wine, please call (650) 387-6364 and one of our salespeople would be happy to help you.

 

C. When you register online with www.BoutiqueWineRoom.com, you provide us with the following information:

                First and last name

                Billing address

                Shipping address(es)

                Email address

                Phone number

                Credit card account number

                Names of items you purchase from us

                Messages you include in Gift Messages

 

We collect all or some of this information on the pages when you register with us. We use this information as follows:

 

1.              We fulfill your order based on this information.

2.              We provide you with information about your order (such as, whether your order has been received, processed, or shipped).

3.              We sign you up for our free monthly newsletter based on the address that you specify.

4.              We ask for your phone number in the event that our customer service representatives need to contact you and cannot reach you by email. We save the information about products you purchased to provide you with the best possible customer service and the most up-to-date information about your order.

5.              Credit card information is used to bill you for products you have ordered.

 

Information you provide us

When you shop at www.BoutiqueWineRoom.com, any personal information you share with us is kept absolutely private. We refuse to sell, rent, or share any portion of our customer database to third parties.

Email special offers

 

We ask for your email address so we may provide you with information about sales, events and other pertinent information. We do not sell or share email addresses with any third parties.

 

Additional Email uses

 

After you place an order on our site, you will receive an email confirmation. Once your order has been processed, you will receive an email with shipping information. We do not sell or share email addresses with any third parties. We do use email as a means of receiving feedback from our customers, and we encourage you to email us with your questions or comments.

 

Credit Card Processing and Security

Shopping with www.BoutiqueWineRoom.com is absolutely safe -- you never have to worry about credit-card safety when you are shopping at our site. We guarantee that each purchase you make is protected and safe. All credit transactions occur in a secure area of our site, to protect you from any loss, misuse or alteration of information collected. You can purchase online with confidence. If you have further questions, please call us at (650) 387-6364 or e-mail us, including your name and mailing address, at wineclub@BoutiqueWineRoom.com.

 

We use the latest encryption technology to keep your personal information safe. We use Secure Socket Layers (SSL), the industry standard in transferring information to process your orders. The SSL encrypts, or translates, your order information into a highly indecipherable code, which is processed immediately. When you've finished shopping and begin the checkout process, you will move into the secure area of our site. A warning window may pop up to notify you that you are entering this "safe" area. Once you've entered, the page address (URL) will change from http to https, to let you know you are in a secure area. Also, a key or a closed lock will appear in the lower right hand corner of your screen to notify you of this change. You will remain in this secure zone for the entire checkout process.

Credit card transactions are handled by a third-party financial institution, which receives the credit card number and other personal identifying information only to verify the credit card numbers and process transactions. If you feel more comfortable doing so, you are welcome to call in your credit card information and complete your purchase by phone.

How do I change, update, or correct personally identifiable information about myself?

If at any time you would like to change any information in your account, just go to the "My Account" link on the top banner or along the left column of any page. This will take you to the "My Account" page. Here you can change or update your email address, username, password, billing and shipping addresses, and payment options.

 

You acknowledge and agree that www.BoutiqueWineRoom.com does not control the privacy policy of third parties who batch or transfer information to our Website.  A third party may have a privacy policy that is different from ours.   In these instances, data that you submit to our service via a third party may be shared by that party.  Please be sure to review the privacy policies and terms of use of such third parties before you engage their sites.  

 

www.BoutiqueWineRoom.com may update this policy from time to time; please check this page periodically for changes. By using this site, you signify your agreement to the www.BoutiqueWineRoom.com Privacy Policy.

 

Should you have concerns or questions about our privacy practices, please contact us at:

wineclub@BoutiqueWineRoom.com

 

Or (650) 387-6364